Account Manager - Recruitment
– Dubai
Job Summary
We are seeking a highly motivated and experienced Account Manager to join our dynamic team in Dubai. This is a full-time role requiring an individual with a proven track record in recruitment, specifically within a recruitment agency setting. The successful candidate will be responsible for managing client relationships and overseeing the complete recruitment lifecycle, ensuring exceptional service delivery and client satisfaction.
Key Responsibilities
* Manage and cultivate strong relationships with existing clients, acting as their primary point of contact for all recruitment needs.
* Proactively identify and develop new business opportunities within existing client accounts.
* Understand client's business objectives, culture, and specific hiring needs to provide tailored recruitment solutions.
* Manage the end-to-end recruitment process, from taking job briefs to managing offers and onboarding.
* Source, screen, and interview candidates using a variety of recruitment methods.
* Present qualified candidates to clients and manage the interview process, providing feedback and guidance to both clients and candidates.
* Negotiate salary and benefits packages with candidates.
* Maintain accurate and up-to-date records of all recruitment activities.
* Ensure compliance with all relevant employment laws and regulations.
* Achieve and exceed assigned targets and performance metrics.
Requirements
* Minimum of 7 years of experience in recruitment, with a strong background in a recruitment agency.
* Proven ability to manage and develop client relationships.
* Excellent communication, interpersonal, and presentation skills.
* Strong understanding of the recruitment lifecycle and best practices.
* Ability to work independently and as part of a team.
* Results-oriented and driven to achieve targets.
* Strong organizational and time management skills.
* Proficiency in using recruitment software and tools.
Senior Network & Security Engineer
Banking – Dubai
Job Summary
Our client, a leading banking institution in Dubai, is seeking a highly skilled and experienced Senior Network & Security Engineer to join their dynamic team. In this role, you will be responsible for the installation, monitoring, troubleshooting, and security of the organization's LAN, WAN, Wi-Fi, and data center networks. You will also be a key player in designing secure, scalable network architectures, managing network security appliances, and ensuring compliance with industry standards. This is a full-time position with a competitive salary ranging from AED 16,000 to 20,000 per month.
Key Responsibilities
* Install, monitor, and troubleshoot LAN, WAN, Wi-Fi, and data center networks.
* Configure and manage Cisco ACI, Palo Alto, Fortinet, and firewalls.
* Design secure, scalable network architectures to mitigate risks.
* Manage SolarWinds, Riverbed, F5, and Citrix load balancers.
* Perform security assessments and lead network upgrades.
* Ensure compliance with relevant security and regulatory standards.
Requirements
* Education: Bachelor's degree in IT or Computer Engineering.
* Certifications: CCNP, PCNSE, Fortinet NSE (CCIE Preferred).
* Experience: 7-10 years of experience in network and security engineering.
* Skills: Expert-level knowledge in Cisco, Palo Alto, and F5 solutions.
* Availability: Immediate joiners only.
Field Support Technicians
– Manama, Kingdom of Bahrain
Job Summary
We are seeking highly motivated and experienced Field Support Technicians to join our team in Manama, Kingdom of Bahrain. The successful candidates will be responsible for providing on-site technical support, troubleshooting, and maintenance for biometric devices and enrollment kits. This role requires a proactive individual with excellent problem-solving skills and the ability to work independently.
Key Responsibilities
* Troubleshoot and resolve technical issues related to biometric devices, including fingerprint scanners and iris cameras.
* Perform routine maintenance and repairs on hardware and software components of enrollment kits.
* Provide on-site technical support and training to end-users on the operation and maintenance of biometric systems.
* Document all troubleshooting steps, repairs, and maintenance activities accurately.
* Maintain a clean and organized workspace.
* Adhere to all safety regulations and company policies.
* Manage and maintain an inventory of spare parts and tools.
Requirements
* Minimum of 3 years of experience in a field support technician role.
* Proven ability to troubleshoot and repair biometric devices (fingerprint scanners, iris cameras, etc.).
* Experience in maintaining hardware and software for enrollment kits.
* Must possess a valid Bahrain driving license and own transportation.
* Experience with vendor-specific biometric systems is highly preferred.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Strong problem-solving and analytical skills.
* Ability to prioritize tasks and manage time effectively.
Application Support Engineer
– Manama, Kingdom of Bahrain
Job Summary
We are seeking a highly skilled and experienced Application Support Engineer to join our team in Manama, Kingdom of Bahrain. In this role, you will be responsible for providing expert-level support for our critical applications, ensuring their stability, performance, and security. You will leverage your deep technical knowledge and troubleshooting abilities to resolve complex issues, collaborate with development teams, and contribute to the continuous improvement of our application infrastructure. You must have a strong understanding of biometric modalities, IAM systems, and modern software development practices.
Key Responsibilities
* Provide Level 2 and Level 3 support for critical applications, resolving incidents and problems in a timely and efficient manner.
* Troubleshoot complex application issues across various environments (staging, pre-production, DR).
* Collaborate with development, infrastructure, and security teams to identify root causes and implement effective solutions.
* Monitor application performance and proactively identify potential issues.
* Participate in the design and implementation of new application features and enhancements.
* Develop and maintain documentation for application support processes and procedures.
* Ensure applications are compliant with security policies and best practices.
* Contribute to the automation of application support tasks.
* Participate in on-call rotation to provide 24/7 support as needed.
* Work with APIs to resolve integration problems between systems
* Implement best practices within the application support framework.
Requirements
* Minimum 7 years of experience as an Application Support Engineer.
* Strong knowledge of biometric modalities (fingerprint, face, iris) and IAM systems (SAML, OAuth).
* Hands-on experience with Java/.NET development, APIs, Kubernetes, and Docker.
* Familiarity with Middleware (JBoss, Tomcat), PKI, and front-end frameworks (Angular, React).
* Strong troubleshooting and integration experience in staging/PR/DR environments.
* Excellent analytical and problem-solving skills.
* Strong communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Experience with monitoring tools and alerting systems.
* Bachelor's degree in Computer Science or a related field preferred.
* Knowledge of application security best practices.
Database Administrator
– Manama, Kingdom of Bahrain
Job Summary
We are seeking a highly skilled and experienced Database Administrator to join our dynamic team in Manama, Kingdom of Bahrain. This is a full-time position requiring a minimum of 5 years of experience in database administration. The ideal candidate will be responsible for the installation, configuration, management, and maintenance of various database systems, ensuring their security, performance, and reliability. You will play a crucial role in supporting our organization's data infrastructure and ensuring its optimal functioning.
Key Responsibilities
* Install, configure, and manage databases including MS SQL, MySQL, PostgreSQL, and Oracle.
* Develop and implement comprehensive backup and recovery strategies.
* Implement and maintain robust database security measures.
* Perform database performance tuning and optimization.
* Ensure compliance with relevant data governance policies and regulations.
* Troubleshoot and resolve database-related issues in a timely manner.
* Monitor database performance and identify areas for improvement.
* Participate in the planning and implementation of database upgrades and migrations.
* Contribute to the design and implementation of ETL processes.
* Maintain documentation related to database configurations, procedures, and standards.
* Stay up-to-date with the latest database technologies and trends.
Requirements
* Minimum of 5 years of experience in Database Administration (Mandatory).
* Expertise in the installation, configuration, and management of databases (MS SQL, MySQL, PostgreSQL, Oracle).
* Proven experience with backup/recovery processes, security protocols, performance tuning, and compliance requirements.
* Familiarity with big data technologies and ETL processes.
* Certifications from relevant database OEM providers are preferred.
* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
System Administrator + DevOps Engineer
– BD 1300 – BD 1400
Job Summary
We are seeking a highly motivated and experienced System Administrator + DevOps Engineer to join our dynamic team. This role is critical in maintaining and improving our IT infrastructure, ensuring its stability, security, and efficiency. The ideal candidate will possess a strong background in system administration, coupled with practical experience in DevOps practices and technologies. This role requires a proactive individual who can troubleshoot complex issues, automate processes, and contribute to a culture of continuous improvement.
Key Responsibilities
* Manage and maintain Linux (Ubuntu, CentOS) and Windows Server environments.
* Administer and maintain virtualization platforms (VMware, Hyper-V).
* Implement and manage backup solutions (Veeam, Acronis).
* Administer and maintain Active Directory environments.
* Design, implement, and manage containerization solutions using Kubernetes and Docker.
* Administer and maintain Hardware Security Modules (HSMs).
* Develop and maintain CI/CD pipelines.
* Manage and troubleshoot NAS/SAN storage solutions.
* Administer and maintain databases (MySQL, PostgreSQL).
* Monitor system performance and troubleshoot issues.
* Implement and maintain security best practices.
* Automate tasks and processes to improve efficiency.
* Collaborate with development and operations teams to ensure smooth deployments.
* Document procedures and system configurations.
Requirements
* Minimum of 5 years of experience in System Administration.
* Expertise in Linux (Ubuntu, CentOS) and Windows Server environments.
* Strong experience with virtualization technologies (VMware, Hyper-V).
* Experience with backup solutions (Veeam, Acronis).
* Proficiency in Active Directory administration.
* Hands-on experience with Kubernetes and Docker.
* Experience with HSM administration.
* Experience with CI/CD tools and methodologies.
* Familiarity with NAS/SAN storage solutions.
* Experience with database management (MySQL, PostgreSQL).
* Strong problem-solving and troubleshooting skills.
* Excellent communication and collaboration skills.
* Ability to work independently and as part of a team.
Network Administrator + DevOps Engineer
– Manama, Kingdom of Bahrain
Job Summary
We are seeking a highly motivated and experienced Network Administrator + DevOps Engineer to join our dynamic team in Manama, Kingdom of Bahrain. This full-time role requires a skilled professional capable of managing and maintaining our network infrastructure while also contributing to our DevOps initiatives. The successful candidate will be responsible for ensuring the stability, security, and performance of our network and infrastructure, as well as automating processes and streamlining workflows. The role requires participation in a rotational shift schedule, providing 24/7/365 coverage.
Key Responsibilities
* Configure, manage, and troubleshoot network devices including routers, switches, and firewalls.
* Maintain and optimize network services such as TCP/IP, DNS, DHCP, VPNs, Load Balancers, and WAF.
* Implement and maintain security measures to protect the network from unauthorized access and cyber threats.
* Design, implement, and maintain CI/CD pipelines using tools like Docker and Kubernetes.
* Manage and maintain cloud infrastructure, including IAM and other security-related services.
* Implement and maintain SIEM solutions for security monitoring and incident response.
* Manage and maintain staging, pre-release (PR), and disaster recovery (DR) environments.
* Participate in a rotational shift schedule to provide 24/7/365 coverage.
* Collaborate with other teams to ensure seamless integration of network and infrastructure components.
* Document network configurations and procedures.
* Troubleshoot and resolve network and system issues in a timely manner.
Requirements
* Bachelor's degree in Computer Science, Information Technology, or a related field.
* Minimum of 5 years of experience as a Network Administrator or DevOps Engineer (mandatory).
* Strong knowledge of networking protocols and technologies.
* Hands-on experience with Docker, Kubernetes, IAM, SIEM, and staging/PR/DR environments.
* CCNA and CompTIA Network+ certifications (mandatory).
* Excellent troubleshooting and problem-solving skills.
* Ability to work independently and as part of a team.
* Excellent communication and interpersonal skills.
* Ability to work under pressure and meet deadlines.
* Willingness to participate in a rotational shift schedule, providing 24/7/365 coverage.
Senior IBM CICS on z/OS
–
Job Summary
We are seeking a highly skilled and experienced Senior IBM CICS on z/OS professional for a long-term contract opportunity in Kuwait (Sobhan Area). The successful candidate will be responsible for the installation, administration, support, and performance optimization of CICS on z/OS environments. This role requires a deep understanding of CICS system programming, transaction processing, and integration with other mainframe technologies.
Key Responsibilities
* Provide comprehensive support for CICS on z/OS environments, including installation, configuration, and administration.
* Perform CICS system programming, transaction processing, and performance tuning to ensure optimal system performance and availability.
* Develop and maintain JCL, REXX, and other mainframe scripts to automate tasks and improve efficiency.
* Integrate CICS with DB2 and MQ for seamless data access and messaging capabilities.
* Utilize CICS Performance Analyzer, CICS Configuration Manager, and IBM OMEGAMON to monitor, analyze, and resolve performance issues.
* Collaborate with other IT teams to ensure the smooth operation of CICS within the broader IT infrastructure.
* Troubleshoot and resolve complex CICS-related issues in a timely and effective manner.
* Contribute to the development of best practices and procedures for CICS management.
Requirements
* 5+ years of hands-on experience in CICS on z/OS (installation, administration, and support).
* Strong expertise in CICS system programming, transaction processing, and performance tuning.
* Proficient in JCL, REXX, and mainframe scripting.
* Experience integrating DB2 and MQ with CICS.
* Hands-on experience with CICS Performance Analyzer, CICS Configuration Manager, and IBM OMEGAMON.
* Ability to work independently and as part of a team.
* Excellent problem-solving and analytical skills.
* Immediate to 30-day notice period preferred.
CRM Support Product Owner
– Dubai
## Job Summary
We are seeking a dynamic and experienced CRM Support Product Owner to drive the successful deployment and ongoing support of Salesforce products (Sales & Service Cloud, Marketing Cloud, and Data Cloud) across our brand portfolio. This role will be responsible for overseeing live product operations, managing change, and engaging stakeholders to ensure smooth rollouts and optimal platform performance. The ideal candidate possesses a strong technical background, proven experience with Salesforce products, and excellent communication and problem-solving skills.
## Key Responsibilities
* Gap Analysis & Localization: Assess brand-specific needs and tailor rollout strategies to meet their unique requirements.
* Change Management: Develop and deliver comprehensive training programs to guide and support brands on platform usage, ensuring user adoption.
* Stakeholder Communication: Maintain clear and consistent communication with stakeholders to ensure smooth coordination, provide regular updates, and manage expectations.
* Incident Management: Analyze incident reports, identify root causes of recurring issues, and implement preventative measures to improve system stability and reliability.
* Technical Oversight: Collaborate with development teams on integrations, security enhancements, and compliance initiatives to ensure the platform aligns with business requirements and industry best practices.
* Standardization & Quality Assurance: Identify opportunities to streamline processes, improve efficiency, and maintain high product standards across all brand deployments.
* Drive the deployment of Salesforce Products (Sales & Service Cloud, Marketing Cloud, Data Cloud) from a centralized platform to brands.
* Oversee live product operations to ensure optimal performance.
## Requirements
* Bachelor's degree in Computer Science, Software Engineering, or a related field.
* 3-5 years of experience in a similar role.
* Expertise in Salesforce products including Sales & Service Cloud, Marketing Cloud, and Data Cloud.
* Proficiency in technical and Agile methodologies, including software engineering principles and experience with Scrum, Kanban, and Jira.
* Proven experience in project and change management, including rollout planning, process mapping, and stakeholder training.
* Strong communication and problem-solving skills with the ability to work effectively across teams and drive product success.
* Preferred certifications in Product Management or ITIL.
* Must be currently located in the UAE.
* Immediate joiners to 30 days notice period preferred.
WEB Support Product Owner
– Dubai
Job Summary
We are seeking a highly motivated and experienced Mid-Level Support Product Owner to manage digital product rollouts from central to brand. This role is pivotal in ensuring the stability, performance, and continuous improvement of live digital assets. The ideal candidate will possess a strong technical background, excellent communication skills, and a proven ability to prioritize tasks and manage stakeholders effectively. The role requires a proactive individual who can identify and resolve issues, implement process improvements, and ensure compliance with security standards.
Key Responsibilities
* Localization Strategy: Conduct gap analysis and evaluate brand requests for localization and adaptation of digital products.
* Change Management: Train and support brands on the usage of centralized systems and processes.
* Priority Setting: Manage the product backlog, prioritize change requests, and ensure timely delivery of solutions.
* Stakeholder Communication: Provide clear and concise updates to stakeholders on project progress, issues, and resolutions.
* Root Cause Analysis: Investigate incidents affecting live digital assets, identify root causes, and implement preventive measures to avoid recurrence.
* Security & Integration Management: Ensure compliance with security standards and oversee third-party integrations to maintain data integrity and system security.
* Process Standardization & Documentation: Continuously improve rollout efficiency by standardizing processes and maintaining detailed documentation for future reference.
Requirements
* Bachelor's degree in Computer Science, Software Engineering, or a related field.
* Minimum of 3 years of product ownership experience in live product rollout environments.
* Proven CMS expertise, specifically with Drupal/Acquia.
* Strong technical background in Software Engineering and Digital Assets.
* Experience with Agile methodologies and tools, including Scrum, Kanban, and Jira.
* Proficiency in change management and process mapping techniques.
* Current Location of the candidate: UAE
* Preferred Certifications: Product Management, ITIL
* Preferred Skills: UX/UI management experience....