IBM DB2 Database Administrator
– Kuwait (Sabhan Area)
Job Summary
We are seeking a highly motivated and experienced IBM DB2 Database Administrator (DBA) to join our team on a contract basis in the Sabhan area of Kuwait. The ideal candidate will be responsible for managing and maintaining IBM DB2 databases on Linux, UNIX, or Windows platforms. You will leverage your expertise in database administration, performance tuning, security, and automation to ensure the smooth and efficient operation of our database systems. This is a one-year contract position with the possibility of extension. Immediate joiners or those available within 30 days are preferred.
Key Responsibilities
* Install, configure, and maintain IBM DB2 (10.x or higher) databases.
* Perform backups, restores, and disaster recovery planning.
* Optimize SQL queries, indexing, and database performance.
* Ensure database security, authentication, and user management.
* Provide on-call support, troubleshooting, and maintenance of DB2 database systems.
* Collaborate with developers to design scalable database solutions.
* Automate tasks using Shell, Python, or Perl scripting.
* Document database processes and configurations.
* Design and implement DB2 database structures, including tables, indexes, and views.
Requirements
* A Bachelor's degree in a computer-related field is mandatory. (Convocational copy on hand – NOT provisional copy).
* 2-5 years of experience with IBM DB2 on non-z/OS platforms.
* Proven expertise in performance tuning, query optimization, and indexing techniques.
* Hands-on experience with DB2 backup, recovery, and High Availability Disaster Recovery (HADR).
* Proficiency in SQL, stored procedures, and functions.
* Experience with DB2 diagnostic tools (db2diag, command-line utilities).
* Knowledge of cloud platforms (AWS, Azure, GCP) is a plus.
* Familiarity with DevOps, CI/CD pipelines, and automation tools (Ansible, Puppet) is a plus.
* Relevant certifications in DB2 (such as IBM Certified Database Administrator - DB2 or IBM Certified Solutions Expert - DB2) are highly desirable.
Sr. Network Engineer
– Dubai
Job Summary
We are seeking a highly experienced and skilled Sr. Network Engineer to join our team on a contract basis in Dubai. This is a long-term contract position (1 year with potential for extension) requiring an individual with a proven track record in designing, implementing, and maintaining complex enterprise IT network infrastructures. The ideal candidate will possess deep expertise in routing, switching, SDN, SD-WAN, and cloud networking, along with strong scripting and automation skills. The role demands a proactive and solutions-oriented individual capable of providing 24/7 ad-hoc support as needed.
Key Responsibilities
* Design, implement, and maintain robust and scalable enterprise network infrastructure.
* Configure and troubleshoot routing protocols including BGP, OSPF, DMVPN, IPSEC, and GRE.
* Manage and administer Aruba Wireless networks.
* Configure, maintain, and troubleshoot firewalls, including Checkpoint, ASA, and F5.
* Work with Riverbed appliances to optimize network performance.
* Utilize network monitoring tools such as SolarWinds and PRTG to proactively identify and resolve network issues.
* Develop and maintain network automation scripts using Python and Ansible.
* Participate in project management activities, ensuring projects are delivered on time and within budget.
* Provide 24/7 ad-hoc support for critical network issues.
* Adhere to ITIL best practices in network management.
* Contribute to network documentation and knowledge base.
Requirements
* Minimum 15 years of experience in enterprise IT network infrastructure.
* Expertise in Routing & Switching, SDN, SD-WAN, and Cloud Networking.
* Strong knowledge of BGP, OSPF, DMVPN, IPSEC, and GRE.
* CCIE (Enterprise or Datacenter) certification is mandatory.
* Proficiency in scripting languages (Python, Ansible) for network automation.
* Hands-on experience with Aruba Wireless, Firewalls (Checkpoint, ASA, F5), Riverbed, SolarWinds, and PRTG.
* ITIL knowledge and Project Management experience (PMP or PRINCE2 preferred).
* Willingness to provide 24/7 ad-hoc support.
* Ability to join immediately or within a 30-day notice period.
Project Manager – Network Projects
– Dubai
Job Summary
We are seeking a highly motivated and experienced Project Manager to oversee Network & IT Infrastructure projects. This is a contract position based in Dubai, with an initial duration of 1 year and potential for extension. The ideal candidate will possess a strong understanding of IT infrastructure principles and a proven track record of successfully delivering complex projects within budget and timeline constraints. Preference will be given to candidates with experience in the Banking & Financial sector.
Key Responsibilities
* Plan, execute, and finalize projects according to strict deadlines and within budget.
* Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
* Develop and manage detailed project plans, including tasks, timelines, resource allocation, and dependencies.
* Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
* Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
* Track project milestones and deliverables, providing regular status updates to stakeholders.
* Manage project budgets, track expenses, and ensure projects are delivered within approved funding.
* Identify and resolve project issues and risks, escalating when necessary.
* Ensure projects adhere to established project management methodologies and best practices.
* Foster a collaborative and productive team environment.
* Manage stakeholder expectations and ensure their alignment with project goals.
Requirements
* 5-7 years of experience in IT project management.
* Strong knowledge of IT Infrastructure components, including Networks, Servers, Storage, Databases, Operating Systems, and Active Directory.
* Expertise in Project Planning, Stakeholder Management, and Budget & Timeline Control.
* Experience with Project Management tools, such as MS Project and Jira.
* Excellent communication and collaboration skills.
* Exposure to Banking & Financial Operations is preferred.
* Technology certifications (Cisco, Microsoft) and Project Management Certifications (PMP, PRINCE2) are a plus.
* Availability to join within 30 days or immediately.
UX Conversion Rate Optimization (CRO) Specialist
– Dubai
Job Summary
We are seeking a highly motivated and data-driven UX Conversion Rate Optimization (CRO) Specialist to join our dynamic team in Dubai. The ideal candidate will possess a strong analytical mindset, a deep understanding of UX principles, and proven experience in A/B testing and conversion optimization strategies. This is an exciting opportunity to make a significant impact on our digital experiences and drive measurable improvements in conversion rates. This is a full-time, one-year extendable contract position.
Key Responsibilities
* Analyze user behavior and identify opportunities to improve conversion rates across various digital platforms.
* Design, execute, and analyze A/B tests, multivariate tests, and usability studies.
* Collaborate effectively with cross-functional teams including design, development, and marketing to enhance user journeys and achieve shared goals.
* Apply UX principles and data-driven methodologies to optimize digital experiences, ensuring a seamless and intuitive user experience.
* Utilize analytics tools to track performance metrics, identify trends, and recommend actionable improvements based on data insights.
* Stay up-to-date with the latest industry trends and best practices in UX, CRO, and digital marketing.
Requirements
* Bachelor’s degree in UX Design, Human-Computer Interaction, Marketing, Data Analytics, or a related field (or equivalent experience).
* Minimum of 3 years of experience in UX, CRO, or a related role.
* Proven track record of improving conversion rates through the implementation of data-driven strategies.
* Strong expertise in UX principles, usability best practices, and responsive design.
* Hands-on experience with A/B testing tools such as Google Optimize or Optimizely.
* Proficiency in Figma, Adobe XD, or similar UX design tools.
* Experience with analytics platforms like Google Analytics, Crazy Egg, or Hotjar.
* Exceptional analytical and problem-solving skills, with the ability to translate data into actionable insights.
* Excellent communication and presentation abilities, with the ability to effectively communicate complex information to diverse audiences.
* Ability to join within 30 days.
Nice-to-Have Skills
* Basic knowledge of HTML, CSS, and JavaScript.
* Experience with SEO best practices.
* Familiarity with CMS platforms like Drupal or Sitecore.
Sr. Success Factor
– Bahrain
Job Summary
We are seeking a highly experienced and certified Senior SuccessFactors Consultant to join our team and support our Government client in Bahrain. This role requires a strong understanding of SuccessFactors modules, including Employee Central (EC), EC Payroll, Recruitment (RCM), and Succession. The ideal candidate will have a proven track record of successful implementations and a deep understanding of configuration, reporting, and user documentation. You will be responsible for implementing, configuring, and supporting these modules to meet the client's specific business needs.
Key Responsibilities
* Lead and participate in SuccessFactors implementations, including requirements gathering, system design, configuration, testing, and deployment.
* Configure and maintain SuccessFactors modules, including Employee Central, EC Payroll, Recruitment, and Succession.
* Develop and maintain high-quality reports, audits, documentation, and user manuals.
* Provide expert guidance and support to clients on SuccessFactors best practices.
* Troubleshoot and resolve issues related to SuccessFactors modules.
* Collaborate with cross-functional teams to ensure successful project delivery.
* Adapt to changing client requirements and urgent tasks as needed.
* Stay up-to-date on the latest SuccessFactors features and functionality.
Requirements
* 7+ years of experience in SuccessFactors implementation and configuration.
* Certified in Employee Central, EC Payroll, Recruiting Experience (THR83), and Succession modules.
* Multi-module expertise in EC, EC Payroll, RCM, and Succession.
* Expertise in EC Time Off, Global Benefits, RBP, MDF, Foundational Objects, Alerts, Rules, Workflows, and Position Management.
* Strong payroll processing experience, including Schemas, Payroll Control Center, International Payroll Run, Wage Types, Off-Cycle Processing, and Integrations.
* Hands-on experience with RCM, including Job Requisitions, Route Maps, XML Templates, Job Profile Builder, and Position Integrations.
* At least two end-to-end implementations covering EC, EC Payroll, and RCM.
* Experience in high-quality reporting, auditing, documentation, and user manual preparation.
* Bachelor's degree in a related field.
* Knowledge of PMGM and Compensation is an added advantage.
* Immediate joiners or those with a 30-day notice period are preferred.
* Flexibility to adapt to client requirements and urgent tasks when needed.
End User Support Engineer
– Abu Dhabi
Job Summary
We are seeking a highly motivated and skilled End User Support Engineer to join our team in Abu Dhabi. The ideal candidate will have a strong technical background, excellent troubleshooting skills, and a proven ability to provide exceptional end-user support in a fast-paced environment. This role requires a proactive individual with a commitment to resolving IT issues efficiently and effectively, while ensuring adherence to established ITIL processes and procedures.
Key Responsibilities
* Provide on-site and remote support for desktops, laptops, printers, and scanners.
* Troubleshoot and escalate hardware and software issues in a timely manner.
* Install, upgrade, and maintain Windows OS, MAC, and authorized applications.
* Provide support for IP Phones, iPads, Blackberry devices, and other peripheral devices.
* Manage service requests, system upgrades, and new system setups.
* Perform Active Directory administration tasks, including user account management and password resets.
* Contribute to the setup and maintenance of meeting rooms, including system health checks.
* Participate in asset management activities, including inventory and tracking.
* Assist with patching and O365 operations.
* Maintain accurate documentation of solutions and procedures.
Requirements
* Bachelor's Degree in a relevant field.
* Minimum of 4 years of experience in end-user support.
* Must be an Arab national.
* Valid UAE Driver’s License (mandatory).
* ITIL Certification (mandatory).
* Strong experience in desktop operations, networking, and ITSM tools (e.g., Manage Engine, Remedy).
* Proficiency in asset management, patching, and O365 operations.
* Excellent communication and interpersonal skills.
* Experience with Manage Engine Tools (Desktop Central, OS Deployer, Mobile Device Management).
* Familiarity with asset discovery tools (Lansweeper, Altiris, SCCM).
* Solid understanding of Windows OS, Exchange, and AD environments.
* Experience with remote control tools (Dameware, SCCM, Terminal Services).
Cyber Threat Intelligence
– Dubai
Job Summary
We are seeking a highly skilled and proactive Cyber Threat Intelligence Analyst with a strong background in Incident Response and Threat Hunting to join our team in Dubai. This onsite role requires a minimum of 7 years of experience with a focus on identifying, analyzing, and mitigating advanced cyber threats. The ideal candidate will possess a deep understanding of threat intelligence platforms, malware analysis, incident response procedures, and proactive threat hunting techniques. This is a 1-year extendable contract position within the aviation sector.
Key Responsibilities
* Conduct hands-on Threat Hunting and Intelligence activities to proactively detect advanced cyber threats.
* Develop custom scripts and leverage intelligence beyond the capabilities of standard tools.
* Understand and analyze malware behavior, and effectively respond to malware incidents.
* Identify undetectable threats by applying advanced intelligence and subject matter expertise.
* Simulate real-world attacks and conduct proactive Red Teaming exercises.
* Research and analyze global attack trends, and test their potential impact on client assets.
* Contribute to incident response and attack handling processes, providing hands-on expertise (not administrative oversight).
Requirements
* A minimum of 7 years of experience, including 4+ years in Threat Hunting, Threat Intelligence, Cyber Incident Response, Penetration Testing, and/or Red Teaming.
* Proficiency in using Threat Intelligence Platforms (e.g., Recorded Future, Flashpoint, Blueliv, Anomali, ThreatIQ).
* Strong knowledge of CTS (Cyber Threat Sharing platforms).
* Experience working in large-scale industries (preferably banking or telecommunications).
* Must hold at least one of the following certifications:
* GIAC Certified Intrusion Analyst (GCIA)
* GIAC Certified Incident Handler (GCIH)
* GIAC Certified Forensic Examiner (GFCE)
* GIAC Certified Forensic Analyst (GCFA)
* GIAC Continuous Monitoring (GMON)
* GIAC Defending Advanced Threats (GDAT)
* GIAC Certified Detection Analyst (GCDA)
* Preferred Certifications:
* CREST Certified Threat Intelligence Analyst
* CREST Certified Intrusion Analyst
* Offensive Security Certified Professional (OSCP)
This role is NOT suitable for:
* Cyber Security Analysts or Blue Teamers focused on general security operations.
* SOC Analysts primarily involved in monitoring and responding to alerts.
* Bug Bounty Hunters or individuals who only react after an attack.
* Administrators or Leads without hands-on technical experience.
Subject Matter Expertise Full Stack Developer with CRM/ERP
– UAE
Job Summary
We are seeking a highly skilled and experienced Subject Matter Expertise Full Stack Developer with a proven track record in CRM/ERP development to join our dynamic team. As a key member, you will be responsible for building and optimizing scalable CRM/ERP solutions, leading a team of developers, and providing critical support throughout the software development lifecycle. This is a remote, full-time position requiring a minimum of 8 years of relevant experience. You will work with a modern technology stack including React, Node.js, Java, MongoDB, and SQL, and will be instrumental in delivering high-quality solutions to our clients.
Key Responsibilities
* Build and optimize scalable CRM/ERP solutions that meet business requirements.
* Migrate and roll out applications across various platforms.
* Lead and manage a team of developers, providing guidance and mentorship.
* Provide pre-sales support and assist in customer issue resolution.
* Document development processes and best practices to ensure knowledge sharing and consistency.
Requirements
* Minimum of 8 years of experience as a Full Stack Developer with a strong focus on CRM/ERP development.
* Proficiency in React (Front-end), Node.js, and Java (Back-end).
* Strong database design and management skills using MongoDB and SQL.
* Experience with cloud platforms (AWS/Azure/Digital Ocean).
* Proficient in Linux commands and possess strong debugging skills.
* Excellent problem-solving and leadership skills.
* Experience with iOS and Android development.
* Ability to join within Immediate to 30 days.
Preferred Qualifications
* Experience with Pharmacy ERP/CRM systems.
* Knowledge of DevOps principles, CI/CD pipelines, Docker, and Kubernetes.
Kore.ai Developer
– Dubai
Job Summary
We are seeking a highly skilled and experienced Kore.ai Developer to join our team in Dubai on a contract basis. This role offers an exciting opportunity to design, develop, and deploy AI-powered chatbots and virtual assistants using the Kore.ai platform. The ideal candidate will be passionate about AI, NLP, and conversational AI, and possess a strong track record of delivering innovative chatbot solutions. This is an onsite role for an initial duration of 6 months.
Key Responsibilities
* Design and develop AI-powered chatbots using the Kore.ai Experience Optimization (XO) Platform.
* Implement conversational flows, NLP models, and intelligent automation workflows.
* Integrate chatbots with enterprise systems, databases, APIs, and third-party services.
* Optimize bots with intent recognition, entity extraction, and machine learning models.
* Customize bot behavior using JavaScript, Node.js, Python, and Kore.ai BotKit SDK.
* Ensure security, authentication, and access control within bots.
* Collaborate with UX/UI designers, product managers, and business stakeholders to deliver the best chatbot solutions.
* Monitor analytics and make data-driven improvements for better engagement and accuracy.
Requirements
* Minimum of 5 years of proven experience in developing chatbots on the Kore.ai platform.
* Strong knowledge of AI/ML, NLP, NLU, and Conversational AI principles.
* Proficiency in JavaScript, Node.js, Python, or similar languages.
* Experience with API integrations (RESTful APIs, Webhooks, CRM, ERP systems).
* Familiarity with cloud platforms (AWS, Azure, GCP) and DevOps tools (CI/CD, Docker, Kubernetes).
* Excellent debugging and problem-solving skills.
* Strong communication and teamwork abilities.
* Availability to join within immediate to 30 days.
Preferred Qualifications
* Certification in Kore.ai Experience Optimization (XO) Platform.
* Experience with AI frameworks (e.g., TensorFlow, Dialogflow, Rasa).
* Knowledge of voice-based AI bots and IVR systems.
* Experience designing multilingual chatbots....
L2 SOC Analyst
– Dubai
Job Summary
We are seeking a highly motivated and experienced L2 SOC Analyst to join our security operations team in Dubai. This is a full-time, long-term opportunity (1-year extendable) for a skilled professional with a strong background in incident handling, threat hunting, and digital forensics. The ideal candidate will be responsible for analyzing security events, managing incidents, and contributing to the continuous improvement of our security posture. Priority will be given to candidates currently based in the UAE, followed by immediate joiners located outside of the UAE with prior work experience within the UAE.
Key Responsibilities
* Review and analyze security events raised by Security Analysts to determine validity and impact.
* Manage critical security incidents, escalating to and involving customers when necessary.
* Provide timely Root Cause Analysis (RCA) for security incidents within a defined timeframe (1 hour).
* Invoke Digital Forensics and Incident Response (DFIR) teams as needed for advanced investigations.
* Perform proactive threat hunting activities by reviewing security dashboards, alerts, and identifying security trends.
* Maintain accurate and detailed documentation of incident progress by updating ticket comments and following up with supporting teams to ensure timely resolution.
* Review and validate incident parameters, including accurate categorization and severity assessment.
* Prepare regular weekly and ad-hoc customer reports on security incidents and activities.
* Document incident findings in a knowledge base and capture lessons learned to improve future incident response.
* Evaluate and improve the Incident Handling Process to enhance efficiency and effectiveness.
* Contribute to Use Case / Content Management & Development efforts to optimize log management and licensing costs.
* Manage incidents following established Incident and Problem Management processes.
Requirements
* Certified SOC Analyst (CSA) certification is mandatory.
* Minimum of 7 years of experience in Security Operations Center (SOC) Level 2 roles.
* Strong understanding of Incident Response, Threat Hunting, and Digital Forensics principles and methodologies.
* Hands-on experience with Security Information and Event Management (SIEM) tools, security dashboards, and alert management systems.
* Solid knowledge of root cause analysis (RCA) techniques and cybersecurity best practices.
* Excellent written and verbal communication skills, with the ability to effectively coordinate with internal teams and external customers.