FIELD SERVICE ENGINEER
โ Dubai and Abu Dhabi, UAE
Job Summary
We are seeking a highly motivated and experienced Field Service Engineer to join our team at a leading international IT integrator, supporting operations in Dubai and Abu Dhabi. As a Field Service Engineer, you will be responsible for providing comprehensive technical support for infrastructure and end-user hardware/software. This role requires close collaboration with onsite support teams and backline engineers to ensure seamless service delivery. You will primarily be responsible for providing dedicated support to VIP users, ensuring their IT needs are met promptly and effectively. This is a full-time position with an initial 12-month contract, with the possibility of extension.
Key Responsibilities
* Receive, log, and resolve user tickets, ensuring timely updates to L1 support and the Team Lead.
* Provide remote and desk-side support to end-users.
* Diagnose and resolve hardware, operating system (OS), and application issues, specifically focusing on Windows-based laptops, printers, and peripherals.
* Install, upgrade, and repair end-user equipment, as well as audio-visual (AV) and meeting room equipment.
* Provide support for approved office applications and assist with basic infrastructure tasks in collaboration with Network, Application, and System Administration teams.
* Perform simple network patching and cable swaps.
* Assist with inventory audits and on-site changes.
* Provide dedicated and exceptional IT support to VIP users, addressing their technical needs with a high level of professionalism and efficiency.
Requirements
* Minimum of 3 years of experience in a Field Service Engineer role or similar technical support position.
* Proven experience supporting VIP users.
* Strong troubleshooting and problem-solving skills related to hardware, operating systems (Windows), and software applications.
* Experience in installing, upgrading, and repairing end-user equipment, including AV and meeting room gear.
* Basic understanding of networking concepts and experience with network patching and cable swaps.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Ability to manage and prioritize workload effectively.
๐ฃ๐ฟ๐ผ๐ท๐ฒ๐ฐ๐ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐ฟ
๐๐ถ๐๐ถ๐น (๐๐ผ๐ป๐๐๐ฟ๐๐ฐ๐๐ถ๐ผ๐ป) โ Dubai, UAE
Job Summary
Civil (Construction) is seeking a highly motivated and experienced Project Manager to join our team in Dubai, UAE. As a Project Manager, you will be responsible for the full lifecycle of construction projects, ensuring they are delivered on time, within budget, and to the highest standards. This role requires strong leadership, financial acumen, and strategic decision-making abilities. The ideal candidate will have a proven track record of successfully managing construction projects and possess excellent communication and stakeholder management skills.
Key Responsibilities
* Manage the entire project lifecycle from design to completion and handover.
* Oversee project expenditures, cost tracking, and cash flow to maintain budget discipline.
* Review and approve project plans, variation orders, contracts, and procurement documents.
* Direct and support management staff, ensuring alignment with project goals and schedules.
* Develop and implement project strategies covering risk management, scheduling, and quality control.
* Ensure compliance with company policies, standards, and procedures.
* Define organizational structures and assign responsibilities within the project team.
* Make hiring, assignment, and performance-related staffing decisions.
* Act as the main point of contact for clients, consultants, and contractors.
* Track project progress, identify risks or delays, and implement corrective measures.
* Build client relationships and identify opportunities to contribute to future projects.
Requirements
* University degree in Engineering (Civil, Mechanical, or related field).
* PMP certification.
* Minimum of 7 years of experience in a similar project management role within the construction industry.
* Strong oral and written communication skills.
* Computer literate with solid project management software knowledge....
Client Service Executive
โ Dubai & Abu Dhabi, UAE
Job Summary
We are seeking a highly motivated and experienced Client Service Executive to join our team in Dubai & Abu Dhabi, UAE. This full-time role requires a dynamic individual with a proven track record in the events industry and excellent client management skills. The ideal candidate will possess strong organizational abilities, excellent communication skills (both Arabic and English), and the ability to manage multiple projects simultaneously. As a key member of our team, you will be responsible for managing client proposals, coordinating projects, and providing essential executive support to ensure exceptional client experiences.
Key Responsibilities
* Pitch Proposal Management: Develop, coordinate, and manage client proposals and presentations. Collaborate with business development, marketing, and technical teams to create impactful solutions. Maintain templates, case studies, and resources for efficiency. Track timelines, deadlines, and feedback to improve future proposals.
* Project Management (As Needed): Act as a liaison between internal teams for smooth project execution. Monitor milestones, budgets, and deliverables; escalate issues when required. Prepare project updates, reports, and post-event evaluations.
* Executive Support to Events Team: Handle client correspondence, calls, and follow-ups with professionalism. Prepare meeting agendas, minutes, and action trackers.
Requirements
* Bachelorโs degree in Business, Marketing, Communications, or a related field.
* 3-5 yearsโ experience in client service, project coordination, or executive support within the events industry (agency/consulting preferred).
* Fluent in Arabic and English (verbal and written).
* Excellent communication and presentation skills.
* Strong organizational and multitasking abilities.
* Proficiency in MS Office (Word, PowerPoint, Excel, Canva) and project management tools (Asana, Trello, MS Project).
* High level of professionalism, confidentiality, and discretion.
* Key Attributes: Client-focused, detail-oriented, adaptable, and professional....
HSE Engineer
โ Ras Al Khaimah, UAE
Job Summary
We are seeking a highly motivated and safety-conscious HSE Engineer to join our team in Ras Al Khaimah, UAE. This is a mid-level position requiring 3 years of experience, preferably within the heavy structural steel fabrication industry in the UAE. The successful candidate will be responsible for implementing and maintaining HSE protocols, conducting risk assessments, and ensuring a safe and compliant work environment.
Key Responsibilities
* Monitor safety compliance within the heavy structural steel fabrication environment.
* Conduct thorough risk assessments and implement effective safety measures.
* Ensure adherence to HSE protocols and practices specific to the steel fabrication and welding industry.
* Contribute to the development and implementation of HSE policies and procedures.
* Identify and address potential hazards and unsafe practices.
* Investigate incidents and accidents, and implement corrective and preventive actions.
* Promote a strong safety culture throughout the organization.
Requirements
* Diploma or Degree in Mechanical Engineering.
* Minimum of 3 years of experience in an HSE role.
* Experience in the heavy structural steel fabrication industry in the UAE is highly preferred.
* Valid HSE certifications (e.g., NEBOSH).
* Good knowledge of HSE protocols and practices specific to the steel fabrication and welding industry.
* Demonstrated ability to monitor safety compliance, conduct risk assessments, and implement safety measures effectively.
* Must be currently residing in the UAE and available to start immediately.
MEP Supervisor (Immediate Requirement)
โ Dubai and Abu Dhabi, UAE
Job Summary
We are seeking a highly motivated and experienced MEP Supervisor to join our team for immediate placement in Dubai and Abu Dhabi. The ideal candidate will possess a strong technical background in mechanical, electrical, and plumbing systems, coupled with proven supervisory skills to effectively manage and coordinate MEP activities on project sites. You will be responsible for ensuring that all MEP installations are completed safely, efficiently, and in accordance with project specifications, local codes, and regulations.
Key Responsibilities
* Supervise and coordinate all MEP activities on-site, ensuring adherence to project plans, schedules, and budgets.
* Oversee the installation, testing, and commissioning of HVAC, plumbing, and electrical systems.
* Monitor the progress of work and identify any potential delays or issues, implementing corrective actions as needed.
* Ensure compliance with all relevant local codes, safety regulations, and quality standards.
* Review and interpret technical drawings, specifications, and documentation.
* Manage and coordinate with subcontractors and other trades to ensure seamless integration of MEP systems.
* Maintain accurate records of work progress, materials used, and any deviations from the original plans.
* Provide technical guidance and support to the MEP team.
* Conduct regular site inspections to identify and address any potential hazards or safety violations.
* Enforce safety protocols and procedures to maintain a safe working environment.
Requirements
* Minimum of 3 years of experience in MEP supervision.
* Strong knowledge of HVAC, plumbing, and electrical systems.
* Familiarity with local codes and safety regulations in the UAE.
* Ability to read and interpret technical drawings and manage documentation effectively.
* Excellent communication and leadership skills.
* Immediate availability to join is preferred.
* Ability to work a 6-day work cycle.
Solution Architect โ Microsoft Power Platform & Apps
Etisalat โ UAE
Job Description: Solution Architect โ Microsoft Power Platform & Apps
Company: Etisalat
Location: UAE
Job Summary
Etisalat is seeking a highly motivated and experienced Solution Architect to join our team. As a Solution Architect specializing in Microsoft Power Platform & Apps, you will play a pivotal role in designing, building, and optimizing automation solutions that streamline processes and enhance productivity. You will be responsible for translating business needs into innovative digital tools, leveraging the full potential of the Power Platform and integrating AI & Gen AI technologies. This is an exciting opportunity to be at the forefront of digital transformation, driving innovation and making a tangible impact on our organization. Talent knows no borders โ and neither should innovation. If you have the vision to design smart solutions, the skill to make automation seamless, and the creativity to bring AI to life, this role is for you.
Key Responsibilities
* Define, develop, and test Microsoft Power Platform & Apps solutions, including integrations with AI & Gen AI technologies.
* Partner with end users to evaluate existing processes, identify automation opportunities, and gather requirements.
* Accurately estimate effort and scope for Power Platform projects, ensuring realistic timelines and resource allocation.
* Create and maintain clear, concise documentation for project requirements, solution designs, and implementation details.
* Serve as a subject matter expert on the Microsoft Power Platform, providing guidance and support to development teams and stakeholders.
* Shape, build, and optimize solutions that make work simpler, faster, and smarter.
* Deliver AI-powered applications to address specific business challenges.
Requirements
* 5-8 years of overall experience in IT, including 4+ years of hands-on experience with Microsoft Power Platform development (Power Apps, Power Automate, Power BI).
* Proven experience working on AI & Gen AI projects, demonstrating the ability to integrate these technologies into Power Platform solutions.
* Bachelor's or Master's degree in Engineering, Computer Science, or a related field.
* Strong documentation and communication skills, with the ability to effectively convey technical concepts to both technical and non-technical audiences.
* Ability to work under pressure, manage multiple priorities, and deliver results on time and within budget.
* Excellent analytical and problem-solving skills.
* Experience with Agile development methodologies is a plus.
* Salary: AED 10,000 - 13,900
* Job Type: Full Time
L2 Field Engineer
Etisalat โ UAE
## L2 Field Engineer
Job Summary:
Etisalat is seeking a highly motivated and experienced L2 Field Engineer to join our dynamic IT Infrastructure/End User Support team in the UAE. In this role, you will be the escalation point for complex technical issues, providing expert support to field engineers and ensuring the smooth operation of end-user computing environments across the organization. You will play a critical role in the lifecycle management of devices, maintaining security and compliance, and providing white-glove support to VIP users. This is an excellent opportunity for a talented individual with a passion for problem-solving and a strong background in IT support to make a significant impact in a fast-paced environment.
Key Responsibilities:
* Serve as the L2 escalation point for challenging technical issues, providing timely and effective resolution.
* Provide guidance and support to field engineers, acting as a mentor and resource for their development.
* Manage the complete lifecycle of end-user devices, including initial setup, software patching, security updates, and eventual retirement.
* Utilize and maintain endpoint management tools such as SCCM, Intune, JAMF, and Active Directory.
* Ensure all endpoints are secure, updated with the latest patches, and compliant with organizational policies.
* Provide exceptional, white-glove support to VIP users, ensuring minimal disruption to their productivity.
* Document processes, streamline workflows, and identify opportunities to improve the efficiency and effectiveness of EUC support.
Requirements:
* 5-8 years of experience in IT support/infrastructure, with a demonstrable focus on L2 support.
* Extensive knowledge of Windows and macOS operating systems, Microsoft 365 applications, and mobile devices.
* Proficiency in using endpoint management tools, including Intune, SCCM, JAMF, and Active Directory.
* Solid understanding of software patching, software deployment methodologies, and Group Policy implementation.
* Proven ability to troubleshoot complex technical issues under pressure and maintain a positive and professional demeanor.
* Excellent communication, interpersonal, and problem-solving skills.
Bonus Points:
* ITIL Foundation certification.
* Microsoft certifications (MD-102, AZ-104).
* CompTIA, Citrix, or VMware Horizon training.
Senior Network Engineer (Data)
Etisalat - E& โ Abu Dhabi, UAE
Job Summary
Etisalat - E& is seeking a highly skilled and motivated Senior Network Engineer (Data) to join our IT Operations โ Data Network Services department in Abu Dhabi. As a key member of the team, you will be responsible for the administration, maintenance, and optimization of our enterprise data network, encompassing Cisco routers, switches, Wi-Fi, WAN, and Azure cloud networking. This role demands a proactive individual with a strong background in network infrastructure, routing, switching, cloud networking, and security. You will play a critical role in ensuring the network's security, reliability, and scalability, enabling the seamless operation of our organization's core functions.
Key Responsibilities
* Manage and maintain Cisco routers/switches, VLANs, routing protocols, and redundancy configurations to ensure optimal network performance and availability.
* Oversee the operation and maintenance of active network components, including Core, Access, Wi-Fi, and WAN infrastructure.
* Lead network provisioning, migrations, upgrades, and patching activities to maintain network security and functionality.
* Troubleshoot and resolve issues related to ISP connectivity, leased lines, and Network Access Control (NAC) systems.
* Provide support for Azure networking services, including Virtual Networks (VNets), Network Security Groups (NSGs), route tables, and ExpressRoute connections.
* Perform preventive maintenance, participate in Disaster Recovery (DR) drills, and ensure compliance with relevant security and regulatory requirements.
* Collaborate with the Security Operations Center (SOC) to investigate and respond to network security incidents, ensuring the integrity and confidentiality of network data.
Requirements
* 8-12 years of experience in Data Network Engineering within NOC environments.
* Strong knowledge of TCP/IP, DNS, DHCP, and VPN technologies.
* Extensive hands-on experience with Cisco devices (routers, switches) and wireless infrastructure.
* Proven cloud networking experience, specifically with Azure, ExpressRoute, and VNets.
* Proficiency with network monitoring tools such as SolarWinds, Nagios, and Zabbix.
* Certifications: CCNA, CCNP, and ITIL certifications are preferred.
* Ability to work effectively in a team environment and communicate technical information clearly to both technical and non-technical audiences.
* Must be willing to work full-time in Abu Dhabi, UAE.
Coordinator - Service Delivery
Etisalat โ Dubai, UAE
Job Summary
Etisalat is seeking a highly organized and detail-oriented Coordinator - Service Delivery to join our Business Operations team in Dubai. In this role, you will be responsible for coordinating end-to-end service requests and project activities, ensuring seamless execution within established timelines. You will act as a key point of contact between clients, management, and delivery teams, ensuring clear communication and efficient problem-solving. This is a full-time position with a salary of AED 7,500.
Key Responsibilities
* Coordinate service requests (SR) and project activities, resources, and schedules effectively.
* Liaise with clients to gather detailed requirements and ensure their needs are met throughout the service delivery process.
* Proactively track project progress, identify potential issues, and implement effective solutions, escalating concerns as needed.
* Prepare comprehensive reports and documentation to track performance, ensuring adherence to relevant standards and procedures.
Requirements
* Minimum of 3 years of experience in service or project delivery.
* Proven ability to communicate effectively with clients, demonstrating strong interpersonal skills.
* Exceptional organizational and multitasking abilities, with the capacity to manage multiple priorities simultaneously.
* Certifications such as CCNA, ITIL, or PMP are considered a plus.
Analyst
โ Ajman, UAE
Job Summary
We are seeking a highly motivated and experienced Analyst - Order Processing to join our team in Ajman, UAE. This full-time position will be responsible for ensuring the flawless execution of customer orders and seamless service delivery. The ideal candidate will possess strong analytical and problem-solving skills, a meticulous attention to detail, and a proven track record in order processing and management. This role requires a proactive individual who can effectively collaborate across teams, monitor key performance indicators, and maintain accurate documentation. The salary for this position is AED 10,000.
Key Responsibilities
* Analyze and process customer orders, creating service requests (SRs) in line with requirements.
* Ensure strict compliance with organizational standards through accurate data entry and comprehensive documentation.
* Monitor key performance indicators (KPIs) to identify areas for improvement and ensure service levels are met.
* Proactively resolve escalations and provide timely updates to relevant stakeholders.
* Liaise effectively across various internal teams to clear backlogs, streamline workflows, and ultimately improve customer satisfaction.
* Prepare detailed reports, maintain accurate records, and support the preparation of legal and contractual documentation as required.
Requirements
* Minimum of 5 years of proven experience in order processing or order management.
* Strong attention to detail coupled with excellent analytical and problem-solving abilities.
* Hands-on knowledge of Business Customer Relationship Management (BCRM) systems, workflows, and IT systems. (Telecom background is highly preferred).
* Excellent communication skills, both written and verbal, for effective client interaction and cross-team collaboration.
* Bachelor's degree in a relevant field (e.g., Business Administration, IT, Engineering).
* Certifications such as ITIL, CCNA, or PMP/PRINCE2 are considered a strong plus.