Sr. Technical Project Manager – Disaster Recovery (2 vacancies)
– Dubai
Job Summary
We are seeking a highly experienced Senior Technical Project Manager to lead comprehensive Disaster Recovery (DR) programs across both cloud and on-premises environments, from initial mobilization to steady-state operation. The ideal candidate will be responsible for the full lifecycle delivery of the DR program, ensuring robust governance, compliance, effective execution, and operational readiness.
Key Responsibilities
* Establish and maintain program governance, including the program charter, plan, RAID (Risks, Assumptions, Issues, and Dependencies) log, reporting mechanisms, change control processes, and benefits tracking.
* Manage the scope, schedule, budget, risks, and vendor performance across all DR workstreams to ensure timely and within-budget delivery.
* Oversee DR build activities, encompassing landing zones, connectivity solutions, platform enablement, rigorous testing protocols, and seamless cutovers.
* Ensure strict alignment with security, legal, audit, data residency, and compliance requirements throughout the program.
* Lead executive communications, prepare and deliver SteerCo (Steering Committee) updates, and actively engage with all relevant stakeholders to ensure transparency and alignment.
* Plan and execute comprehensive DR exercises and coordinate the handover to operations, including the development of full Service Level Agreements (SLAs) and detailed runbooks.
Requirements
* Experience: 10-15+ years of experience in infrastructure and cloud programs.
* Regulated Environments: Minimum of 5 years of experience delivering projects within regulated or government environments.
* Vendor Management: Proven track record in managing multi-vendor Statements of Work (SoWs) and Requests for Proposals (RFPs), including the establishment and enforcement of Service Level Agreements (SLAs) and acceptance criteria.
* Financial Control: Expertise in financial control, including forecasting, Earned Value Management (EVM), and budget change management.
Key Skills
* Programme/portfolio management
* Vendor & stakeholder negotiation
* Risk and issue leadership
* Executive-level reporting & communication
* Decision-making under ambiguity
Certifications
* Mandatory:
* Project Management Professional (PMP) or PRINCE2 Practitioner
* ITIL v4 Foundation
* Preferred:
* Agile (Scrum/SAFe) certifications
* Security/Governance certifications
Key Deliverables
* Programme plan & IMR (Implementation Management Review)
* Budget tracker
* Risk register
* Status & SteerCo packs
* Test strategy
* Acceptance & handover documentation
Key Performance Indicators (KPIs)
* Milestone delivery ≥ 95%
* Budget variance ≤ 5%
* Zero critical audit findings
* DR test success rate ≥ 98%
* Stakeholder Customer Satisfaction (CSAT) ≥ 4/5
Project Coordinator
– Dubai
Subject: Senior Analyst – Operations Business Systems
Job Summary
We are seeking a highly organized and detail-oriented Project Coordinator to join our IT department in Dubai. Reporting to the Head of IT, the Project Coordinator will play a crucial role in supporting the planning, execution, and tracking of various IT projects. This position requires a proactive individual with excellent communication and organizational skills to effectively coordinate with internal teams, vendors, and stakeholders. The ideal candidate will have a strong understanding of project management principles and be proficient in utilizing project management tools and techniques.
Key Responsibilities
* Support the Head of IT in project planning, execution, and tracking to ensure projects are delivered on time, within budget, and to the required quality standards.
* Maintain accurate project schedules, generate regular progress reports, and maintain comprehensive project documentation.
* Coordinate effectively with internal teams (developers, engineers, analysts) and external vendors to ensure seamless collaboration and efficient task completion.
* Organize project meetings, prepare agendas, distribute meeting minutes, and diligently follow up on action items.
* Assist in the development and management of project budgets, proactively identify potential risks, and ensure compliance with relevant policies and regulations.
* Prepare informative and visually appealing presentations and dashboards to communicate project status and key performance indicators to stakeholders.
Requirements
* Bachelor’s degree in Business Administration, Information Technology, or a related field.
* 3-5 years of proven experience in project coordination or project support roles.
* Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* Excellent written and verbal communication skills, with the ability to effectively interact with individuals at all levels of the organization.
* Exceptional organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Preferred Qualifications
* Experience working on IT, Digital, or Infrastructure projects is highly desirable.
* Certification in project management methodologies (e.g., CAPM, PRINCE2 Foundation, PMP Associate) is a plus.
Cloud Architect – Disaster Recovery (Hybrid Cloud)
– Dubai
Job Summary
We are seeking a highly skilled and experienced Cloud Architect specializing in Disaster Recovery (DR) for hybrid cloud environments. This role is critical in defining and leading the secure, cost-effective DR target architecture, ensuring alignment with central IT strategy, governance, and compliance frameworks. The ideal candidate will possess extensive experience in designing and implementing DR solutions within regulated industries, demonstrable leadership in DR strategy and design, and strong communication and stakeholder management skills.
Key Responsibilities
* Own DR architecture principles, patterns, and guardrails for hybrid cloud environments.
* Translate Business Impact Analysis (BIA), Recovery Point Objectives (RPO), and Recovery Time Objectives (RTO) into platform designs and service levels.
* Produce High-Level Designs (HLDs), Low-Level Designs (LLDs), networking and security reference models, and data protection patterns.
* Lead design reviews, approvals, exceptions, and governance of change requests related to DR architecture.
* Define cost baselines and optimization guardrails in collaboration with FinOps teams.
* Develop and maintain target DR architecture documentation, security and compliance control models, and data protection & recovery strategy.
* Establish and maintain design authority/governance processes related to DR.
* Define and implement cost guardrails and baseline frameworks for DR solutions.
Requirements
* Experience: 8-12+ years of architecture experience in hybrid cloud environments. Proven leadership in DR strategy and design is mandatory. Experience designing secure, auditable solutions in regulated industries is essential.
* Core Skills:
* Requirements decomposition
* Risk/threat framing
* TCO/ROI modelling
* Concise design documentation
* Stakeholder facilitation and governance
* Certifications:
* Mandatory: Senior Cloud Architect Certification (e.g., AWS/Azure/GCP Solutions Architect – Professional/Expert level)
* Preferred: Governance/Security certifications (e.g., ISO 27001, Risk, CISSP), ITIL v4 Foundation or higher
* Key Performance Indicators (KPIs):
* Design approval SLA adherence
* 100% coverage of RPO/RTO objectives
* Audit pass rate (internal/external)
* Variance against cost baselines
Enterprise Network Engineer (Cisco ACI)
– Dubai
Job Summary
We are seeking a highly skilled and experienced Enterprise Network Engineer (Cisco ACI) to join our team in Dubai. This role will be responsible for the design, implementation, and support of our enterprise network infrastructure, with a focus on Cisco ACI and SD-Access solutions. The ideal candidate will possess a deep understanding of networking principles, hands-on experience with Cisco technologies, and a passion for innovation and continuous improvement. This is a full-time position based in Dubai with priority given to candidates currently residing in the UAE, or those outside the UAE who are available for immediate joining.
Key Responsibilities
* Design, deploy, configure, and support Cisco ACI fabric, including APIC controllers, leaf/spine architecture, and policy-based networking.
* Implement and maintain Cisco SD-Access solutions including DNA Center, ISE integration, fabric provisioning, and segmentation.
* Manage network segmentation, group-based policy enforcement, and automation of network services using Cisco DNA Center.
* Monitor and optimize network performance and ensure high availability and disaster recovery capabilities of network infrastructure.
* Work closely with security, systems, and application teams to ensure secure and efficient delivery of services.
* Troubleshoot and resolve complex network issues, both proactively and reactively.
* Create and maintain detailed technical documentation including network diagrams, SOPs, and configuration standards.
* Participate in network strategy, planning, and architecture decisions.
* Stay updated with emerging Cisco technologies, industry trends, and best practices.
* Implement and manage Cisco Security Devices like FMC, FTD.
* Manage and Maintain FortiGate/Palo Alto Firewalls
Requirements
* 5+ years of experience in enterprise network engineering.
* Hands-on experience with Cisco ACI, including: APIC, tenant design, contracts, bridge domains, endpoint groups (EPGs), and fabric policies.
* Experience with Cisco SD-Access, including: DNA Center, ISE integration, fabric provisioning, virtual networks (VN), and policy groups.
* Strong knowledge of Layer 2/3 protocols, IP routing (BGP, OSPF, EIGRP), VXLAN, multicast, and QoS.
* Experience with network automation tools and scripting (Python, Ansible, REST APIs).
* Familiarity with security concepts including segmentation, micro-segmentation, and identity-based access.
* Excellent analytical, problem-solving, and communication skills.
Preferred Qualifications
* Cisco certifications such as CCNP Enterprise, CCIE, or Cisco Certified Specialist – ACI/SD-Access.
* Fortinet/Palo Alto Certification
* ITIL knowledge or certification is a plus.
Azure Cloud Engineer
– Dubai
Job Summary
We are seeking a highly motivated and skilled Azure Cloud Engineer to join our team in Dubai. The successful candidate will be responsible for designing, deploying, and managing cloud-based solutions on the Microsoft Azure platform. This role requires a strong understanding of cloud infrastructure, security, and automation to support the organization’s digital transformation goals. This is a full-time position based in Dubai. We are seeking candidates currently located within the UAE who are immediately available to join our team.
Key Responsibilities
* Manage cloud infrastructure on Microsoft Azure, including virtual machines, networking, storage, and security configurations.
* Automate infrastructure deployment and management using tools like Azure CLI, and PowerShell or other tools.
* Ensure high availability, scalability, and performance of cloud-based applications and services.
* Collaborate with development teams to support application deployment, monitoring, and maintenance in the cloud environment.
* Implement and enforce security best practices, including identity and access management, data encryption, and compliance policies.
* Monitor cloud resources for performance and cost optimization, and provide recommendations for improvement.
* Participate in incident response and on-call support as needed to ensure system uptime and reliability.
* Stay updated with the latest Azure services and technologies, and recommend improvements to the cloud strategy.
Requirements
* Bachelor’s degree in Computer Science, Information Technology, or a related field.
* Minimum of 2+ years of hands-on experience with Microsoft Azure, including IaaS and PaaS services.
* Strong knowledge of cloud infrastructure, networking, and security best practices.
* Experience with infrastructure as code (IaC) using tools such as Terraform, Ansible, or Azure DevOps will be an advantage.
* Proficiency in scripting languages such as PowerShell, Python, or Bash.
* Familiarity with DevOps practices, CI/CD pipelines, and cloud-native application development.
* Excellent problem-solving skills and attention to detail.
* Strong communication and collaboration skills to work with cross-functional teams.
* Currently located within the UAE.
* Immediately available to join.
Preferred Qualifications
* Experience with hybrid cloud environments (Azure and on-premises) will be advantageous.
* Certification in Microsoft Azure (e.g., Azure Administrator, Azure Developer).
* Experience with cloud monitoring and logging tools (e.g., Azure Monitor, Log Analytics).
* Familiarity with containerization technologies like Docker and Kubernetes.
Network Project Engineer
– Dubai
Job Summary
We are seeking a highly motivated and experienced Network Project Engineer to join our dynamic team in Dubai. The ideal candidate will be responsible for managing and executing network and IT-related projects, including setting up new office locations and maintaining existing network infrastructure. This role requires a strong understanding of Cisco networking technologies, routing protocols, and network security principles. The candidate should be immediately available and currently residing in the UAE.
Key Responsibilities
* Manage and execute IT projects related to network and system infrastructure.
* Lead the setup and configuration of network infrastructure for new office locations, ensuring seamless integration with existing systems.
* Configure, maintain, and troubleshoot Cisco networking equipment (Cisco IOS, NX-OS, ASA, etc.).
* Implement and maintain network security measures to protect against unauthorized access and cyber threats.
* Design, implement, and troubleshoot routing protocols (OSPF, BGP, EIGRP), switching (VLANs, STP, Layer 3 switching), and other network technologies.
* Collaborate with other IT teams to ensure the smooth operation of the overall IT infrastructure.
* Document network configurations, procedures, and troubleshooting steps.
* Maintain a strong focus on network (60%), IT Projects (30%), and Systems (10%).
Requirements
* Bachelor’s degree in Computer Science, Information Technology, or a related field.
* Minimum of 6+ years of hands-on experience with Cisco networking equipment (Cisco IOS, NX-OS, ASA, etc.).
* Strong knowledge of routing protocols (OSPF, BGP, EIGRP), switching (VLANs, STP, Layer 3 switching), and network security.
* Proven experience in handling IT projects, including network and system implementations.
* Experience in setting up new office locations and configuring network infrastructure.
* Must be currently located in the UAE and immediately available.
* PMP Certification (good to have).
Network Engineer – Cisco ACI & SD-Access (3 vacancies)
– Dubai, UAE
Job Summary
We are seeking three highly skilled and experienced Network Engineers specializing in Cisco ACI and SD-Access to join our dynamic team in Dubai, UAE. As a Network Engineer, you will be responsible for the design, implementation, and support of our advanced network infrastructure, ensuring high availability, optimal performance, and robust security. You will play a critical role in maintaining and enhancing our network strategy and architecture.
Key Responsibilities
* Design, deploy, configure, and support Cisco ACI (APIC, leaf/spine, EPGs, BD, contracts).
* Implement and maintain Cisco SD-Access with DNA Center and ISE integration.
* Implement network segmentation and group-based policies using DNA Center for automation.
* Troubleshoot complex L2/L3, routing, and fabric-related issues.
* Manage high-availability, performance optimization, and disaster recovery (DR) readiness.
* Collaborate with security teams on service delivery and compliance initiatives.
* Prepare and maintain comprehensive network documentation and standards.
* Support the development and enhancement of network strategy and architecture.
* Work with Cisco Security (FMC, FTD) and FortiGate or Palo Alto firewalls.
Requirements
* Minimum of 5 years of experience in network engineering.
* Hands-on experience with Cisco ACI.
* Proficiency in Cisco SD-Access, DNA Center, and ISE.
* Strong knowledge of routing protocols, including BGP, OSPF, EIGRP, VXLAN, multicast, and QoS.
* Experience with network automation using Python, Ansible, and REST APIs.
* Solid understanding of network segmentation and micro-segmentation concepts.
* Excellent problem-solving and communication skills.
Preferred Qualifications
* CCNP / CCIE / Cisco Specialist ACI or SD-Access certification.
* Fortinet or Palo Alto certification.
* ITIL knowledge.
* Must be able to join within 30 days if located inside UAE, or immediately if located outside UAE.
NOC Engineers
– Dubai
Job Summary
We are seeking experienced and highly motivated NOC Engineers to join our dynamic team in Dubai. As a NOC Engineer, you will play a critical role in ensuring the continuous monitoring, maintenance, and stability of our IT infrastructure, including servers, networks, cloud applications, and security systems. You will be responsible for identifying, troubleshooting, and resolving issues promptly, contributing to the overall uptime and performance of our services.
Key Responsibilities
* Continuously monitor servers, networks, cloud applications, and security alerts to identify and address potential issues.
* Log tickets, perform first-level fixes, and escalate issues to L2/L3 teams in a timely manner according to established procedures.
* Perform daily health checks, conduct incident correlation, and provide timely notifications to relevant stakeholders.
* Monitor backup jobs, track certificate expirations, and ensure system availability according to defined service level agreements.
* Maintain detailed shift handover logs and adhere to incident Standard Operating Procedure (SOP) playbooks.
Requirements
* Minimum of 5 years of experience working as a NOC Engineer.
* Currently based in the UAE (preferred) or immediate availability for candidates located outside the UAE.
Backup Administrator
– Dubai
Job Summary
We are seeking an experienced Backup Administrator to join our team in Dubai. The ideal candidate will be responsible for the administration, monitoring, and maintenance of our backup and replication infrastructure, ensuring data integrity and availability. The role requires a strong understanding of backup strategies, technologies, and disaster recovery principles, with a focus on Veeam Backup and Replication.
Key Responsibilities
* Administer Veeam Backup and Replication for servers and database workloads.
* Monitor backup jobs, retention compliance, and restore validations.
* Manage immutable storage, ransomware protection, and backup testing.
* Create and maintain backup policies aligned to Recovery Point Objective (RPO) and Recovery Time Objective (RTO) requirements.
* Manage NAS/Isilon protection and configuration backups for network and security appliances.
Requirements
* Minimum of 8 years of experience as a Backup Administrator.
* Currently based in the UAE (preferred) or able to join immediately if located outside the UAE.
* Extensive experience administering Veeam Backup and Replication.
* Strong understanding of backup policies, retention compliance, and restore validation procedures.
* Experience managing immutable storage and implementing ransomware protection strategies.
* Familiarity with NAS/Isilon protection and configuration backup for network and security appliances.
OSS / Tools Administrator
– Dubai
Job Summary
We are seeking a highly experienced and motivated OSS / Tools Administrator to join our team in Dubai. The ideal candidate will possess a strong background in managing and administering a suite of OSS and IT management tools, with a particular emphasis on the ManageEngine suite. This role requires a proactive individual with excellent technical skills, a strong understanding of IT infrastructure and monitoring, and the ability to develop and maintain critical dashboards and reports.
Key Responsibilities
* Administer and manage the ManageEngine tool suite, including OpManager, EventLog Analyzer, Analytics Plus, PAM360, and ServiceDesk.
* Develop and maintain customized dashboards and SLA reports to provide insights into system performance and service levels.
* Implement and tune alerts based on defined thresholds and critical events to ensure timely issue detection and resolution.
* Support API integration with various systems, including SIEM, ITSM, APM, and cloud platforms, to facilitate seamless data exchange and automation.
* Manage tool patching, database maintenance, and user access controls to maintain system security, stability, and compliance.
Requirements
* Minimum of 10 years of experience in OSS / Tools administration.
* Proven experience administering and managing the ManageEngine tool suite (OpManager, EventLog Analyzer, Analytics Plus, PAM360, ServiceDesk etc.).
* Strong experience in developing dashboards, SLA reports, and alert tuning.
* Experience supporting API integrations with SIEM, ITSM, APM, and Cloud systems.
* Solid understanding of database upkeep and user access controls.
* Must be based in the UAE (preferred) or able to join immediately from outside the UAE.